Privacy Policy

Lia Candeloro LLC ("we," "us," "our," "Lia Candeloro Coaching") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what personal data we collect, how we use it, who we share it with, and the rights you have regarding your data.

This policy applies to visitors and clients of liacandeloro.com (the "Site") and to anyone who books a session, submits a form, or otherwise shares personal information with us.

1. Who We Are

Lia Candeloro Coaching is a transformational coaching and somatic breathwork practice operated by Lia Candeloro LLC, based in South Carolina.

Contact for privacy questions: lia@liacandeloro.com

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, email address, phone number
• Booking and session information: appointment details, session notes relevant to your coaching, intake form responses, session intentions you share with us
• Payment information: processed through our scheduling and billing platform (Dubsado) and its integrated payment processor, Stripe; we do not directly store your full payment card details
• Communications: messages you send us through our website, email, or client portal
• Website usage data: basic technical data collected automatically by Squarespace (our website host), such as browser type, general location, and pages visited (see Section 6, Cookies, for more detail)

We do not knowingly collect any special category data (such as health information) beyond what you voluntarily choose to share with us as part of your coaching work.

3. How We Use Your Data

We use your personal data to:

• Schedule, deliver, and follow up on coaching and breathwork sessions
• Process payments for services
• Communicate with you about your sessions, our services, or your questions
• Maintain accurate business and client records
• Improve our services and website
• Comply with legal and accounting obligations

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

4. Legal Basis for Processing (For Visitors in the EU/EEA/UK)

If you are located in the European Union, European Economic Area, or United Kingdom, we process your data on the following legal bases:

• Contract: to provide the coaching services you've booked with us
• Consent: for optional communications, such as a newsletter, which you can withdraw at any time
• Legitimate interests: to operate and improve our business, provided this does not override your rights
• Legal obligation: where we're required to retain certain records (e.g., for tax purposes)

5. Who We Share Your Data With

We share limited personal data with trusted third-party service providers who help us operate our business. These providers are only permitted to use your data to perform services on our behalf:

• Squarespace — our website hosting platform
• Dubsado — our client management, scheduling, invoicing, and payment platform
• Stripe — processes payments on our behalf via Dubsado
• Mailchimp or similar, once added — will be used for optional email newsletter communications, if and when you opt in

We do not currently use website analytics or advertising tracking tools. If we add tools such as Google Analytics or Meta Pixel in the future, this policy will be updated accordingly, and a cookie notice will be added to reflect that change.

6. Cookies

Our website is hosted on Squarespace, which uses essential cookies required for the site to function properly (such as remembering your session preferences). We also use Squarespace's built-in Activity Log to view general, first-party site traffic (such as which pages are visited), which does not rely on non-essential cookies.

When you visit our Site, a cookie banner allows you to choose your cookie preferences. Non-essential cookies are restricted by default and will not be placed unless you actively consent. You can accept all cookies, manage your specific preferences, or decline non-essential cookies at any time through the banner or through your browser settings.

We do not currently run advertising or analytics tools such as Google Analytics or Meta Pixel. If we add tools like these in the future, this section will be updated to reflect exactly what non-essential cookies are placed and why.

7. Data Retention

We retain personal data for as long as necessary to provide our services, maintain business records, and comply with legal and tax obligations, typically for 7 years after our last interaction with you, unless a longer period is required by law.

8. Your Privacy Rights

If you are located in the EU/EEA/UK, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to certain processing
• Request a portable copy of your data
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection authority

If you are a California resident, you have similar rights under the CCPA, including the right to know what data we collect, request deletion, and opt out of the sale of personal data. We do not sell personal data.

To exercise any of these rights, contact us at lia@liacandeloro.com. We will respond within the timeframe required by applicable law.

9. International Data Transfers

Because our service providers (such as Squarespace and Dubsado) may process data on servers located outside your home country, including in the United States, your data may be transferred internationally. We rely on these providers' own compliance safeguards for such transfers.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

11. Data Security

We take reasonable technical and organizational measures to protect your personal data, including relying on the security practices of our trusted service providers (Squarespace, Dubsado). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time, particularly as we add new tools such as website analytics or email marketing platforms. The "Effective Date" at the top will reflect the most recent update. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact: